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Our Core Values
Sustainability in Beauty
At Think Exotic Lash Products, we are dedicated to Sustainable Glamour. Our commitment extends beyond the allure of our lashes; we strive to minimize our environmental footprint. We prioritize eco-friendly materials, ethical sourcing, and sustainable practices, ensuring that every flutter enhances not just beauty but also contributes positively to our planet. Beauty with a conscience – that's the Think Exotic promise.
FAQ
What makes exotic lash products different from regular lashes?
Exotic lash products are crafted using unique materials like silk, mink, or even feathers, providing a distinct look and feel compared to traditional synthetic lashes.
Are exotic lashes suitable for everyday wear?
While exotic lashes can be worn daily, they are often preferred for special occasions, parties, or when a more dramatic look is desired. Many people choose synthetic lashes for everyday use.
How long will my lashes last?
The lifespan of exotic lashes varies depending on the care and maintenance. With proper care, they are designed for multiple uses, providing a glamorous look for an extended period.
How do I care for my exotic lashes to ensure longevity?
To extend the life of your exotic lashes, avoid exposure to water, gently remove adhesive after each use, and store them in their original packaging to maintain their shape.
Satisfaction Guaranteed
- Quality Assurance: We guarantee the quality of our lash products. If you are not satisfied with the quality, please contact us within 30 days of receiving your order for a replacement or refund.
- Fit and Comfort: We understand that the fit and comfort of lash products are essential. If you find that the lashes you purchased do not meet your expectations in terms of fit or comfort, let us know within 30 days, and we'll work with you to find a suitable solution.
- Customer Support: Our customer support team is here to assist you. If you have any concerns or questions about our lash products, feel free to reach out to our customer support team, and we'll do our best to address your needs.
Return Policy
We want you to have a positive experience with Think Exotic Lash Products. If for any reason you need to return a product, please review our Return Policy below:
- Returns Within 30 Days: If you are not satisfied with your purchase, you may return the product within 30 days of receiving it. To initiate a return, please contact our customer support team for further instructions.
- Unused and in Original Packaging: To be eligible for a return, the product must be unused and in its original packaging. Please ensure that all components, including any accessories or packaging materials, are included in the return.
- Refund or Exchange: Once we receive the returned product and verify its condition, we will process a refund or exchange, as per your preference. Please allow for processing time.
- Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
- Refund Processing Time: Refunds will be processed within a reasonable timeframe after we receive and inspect the returned product. The time it takes for the refund to reflect in your account may vary depending on your payment method.